Sophia
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Can I extend my parking time?
Yes, just select the Extend time option on your active parking ticket and indicate the time interval you wish to extend. This option is only allowed if you have not already used the maximum parking...
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Will I pay a fee for parking in regulated parking?
Only some cities have a service fee in addition to the payment, regardless of the payment method you use in the app. You will be able to see the commission cost in the App when you start a parking ...
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Can I enter and leave the parking lot whenever I want with my monthly pass?
It depends on the type of pass you have purchased. If you have purchased a 24h pass, you will be able to enter and exit as many times as you need without limit. In case you have a season ticket wit...
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Can I cancel my monthly subscription?
No, the monthly subscription cannot be cancelled once purchased. This means that, once activated, you will be able to use it until its expiration date. However, if you do not want it to automatical...
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I can't buy my monthly subscription
Don't worry, contact us at info@mowiz.com and we will help you solve your problem.
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What are the advantages of a monthly pass?
Hiring a parking pass offers you different advantages among which we can highlight: Unlimited entry and exit to and from the parking lot Automatic barrier opening by license plate reader without t...
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When will I pay my monthly pass?
The first payment will be charged at the moment you make the purchase, the rest of the payments will be automatically charged to your payment method at the beginning of each month. If you want to s...
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Why don't all the parking lots appear on the monthly passes map?
If your parking does not appear on the map, it is possible that it does not have spaces available at that moment or that it does not offer a season ticket service. You can check later in the app or...
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Can I buy several monthly passes?
Yes, you can buy as many monthly passes as you need in the same or in other parking lots.
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What is the difference between paying with the mowiz app and paying by scanning the parking meter QR?
Pay with the mowiz app:Store your payment history and license plates.Saves your payment methods for future occasions.Allows you to receive notifications and reminders.You can cancel complaints if ...