Sophia
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How do I enter my registration number?
For your number plate to be added correctly, please enter all digits without spaces in ‘My account’ > ‘My vehicles’.
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What is mowiz-flow and what is it for?
mowiz flow allows you to automatically enter and exit parking lots without stopping at the barrier, thanks to license plate recognition. Your stay will be charged automatically when you leave the p...
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How can I purchase a parking pass?
You can purchase passes through the website or the mowiz app, choosing the parking lot that suits you best. Please note that some parking lots have limited spaces and do not publish all their passe...
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I have doubts about the time I will arrive at the car park.
Have you had an unforeseen event and you will arrive at a different time than the scheduled time? If you have booked a valet parking service, try to be as precise as possible when giving the time o...
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How to make a booking
When you access the MoWiz home page, you can select where you need to park; at an airport, at a port, at a train station or in a city. If, for example, you want to make a reservation at an airport...
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I do not receive mail
In some e-mail systems, Mowiz e-mails are filed in the SPAM or Junk E-mail folder for reasons beyond our control. If you cannot find the booking confirmation e-mail, the account activation e-mail, ...
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I did not receive the confirmation email
When you make a reservation, you will almost IMMEDIATELY receive by email the confirmation with all the details: How to get there, GPS coordinates, telephone numbers and parking instructions and, i...
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In which cities can I purchase the parking meter through mowiz?
Currently, the service is available in cities such as Galapagar, Majadahonda or Gijón, among others. In the coming months, we will expand our coverage to 33 new cities.
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How to activate mowiz flow?
In mowiz, go to “My account” > “My vehicles”, add a new license plate and activate mowiz flow. If you already have a registered license plate, select it and activate mowiz flow. Make sure you have ...
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Is the subscription automatically renewed on mowiz?
Yes, except in specific cases in which we will contact you, the subscription is automatically renewed. You can cancel your subscription at any time.