I don't know why but I can't get my parking meter ticket with the app.

To try to solve the problem, we recommend you to follow the steps below:

1. Close the App
2. Check that you have internet connection.
3. Restart the app and try to start a new parking.

If the problem persists, get your ticket from a physical parking meter to confirm your parking.

Once you have obtained your ticket you can contact us. Tell us the license plate number and the place where you tried to get the ticket from the parking meter so that our technicians can see what happened and give you a solution.