MANAGE MY ACCOUNT

• How do I manage my account and personal data?
• How can I manage my invoices in mowiz?
• Email Issues and Account Activation
• Recover access, password and issues with registered email

PARKING METERS

• Canceling a complaint from the mowiz app
• I don't know why but I can't get my parking meter ticket with the app.
• How to start, pay for, and manage a parking meter ticket with mowiz?
• What happens if I am a resident and want to obtain my badge?
• In which cities can I use mowiz and how do inspectors know that I have paid through the app?
• Service cost, ticket completions and tickets extended to the next day

BEFORE BOOKING

• How to book a parking space on mowiz?
• Can I book at the last minute and what payment methods are available?
• Is my car safe and is it safe to book on mowiz?
• I don't know which car I will take, what registration number should I indicate in the booking?

I HAVE A RESERVATION

• What happens if I arrive early, late, or with a delay at the parking?
• How to modify or cancel a booking on mowiz?
• How can I check the details or confirmation of my parking reservation?
• How do I extend the duration of my parking reservation?

Passes

• How can I purchase a monthly subscription on mowiz?
• Is the subscription contracted in mowiz automatically renewed?
• When and how do I pay my monthly subscription?
• I can't purchase my monthly pass
• Can I have multiple subscriptions, change the associated licence plate, or add a second licence plate?
• What are the advantages of a monthly subscription and how does entry and exit work?

PARKING LOTS WITH AUTOMATIC ACCESS BY LICENSE PLATE READER (MOWIZ FLOW) AND NFC

• What is mowiz-flow and what is it for?
• How to activate mowiz flow?
• How do I access the parking lot with NFC?

CONTACT

• Contact MoWiz
• Report a malfunction