
Sophia
- Total activity 169
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Activity overview
Latest activity by Sophia-
Sophia created an article,
Do I get a refund if I leave before the time I have paid for at the parking meter is up?
Yes, if the city in which you are parked has previously approved this possibility. However, it should be noted that the refund is given by time, not exactly by the minute you leave. What does this ...
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Sophia created an article,
How can I get my simplified invoice?
You can view and download your simplified invoice at any time from your user profile. Just follow these steps: Enter in to your user profile. Click on the "Activity" section. Select the product for...
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Sophia created an article,
I would like to request a detailed invoice
Now you can generate your itemised invoice automatically and instantly, just follow these steps! Enter here Enter the simplified invoice number (this is the bold number starting with MO). Enter th...
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Sophia created an article,
Can I cancel or modify a ticket made in error?
Sorry, it is currently not possible to modify or cancel a confirmed payment. We recommend that, before confirming the payment, you check the data (registration, zone, amount, etc.), to avoid this t...
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Sophia created an article,
My parking session has been extended to the next day. What can I do?
If a payment is made after the parking service has ended, or the time paid exceeds the limit of the parking service, the parking meter will give a ticket valid for the next day of regulation of the...
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Sophia created an article,
I don't know why but I can't get my parking meter ticket with the app.
To try to solve the problem, we recommend you to follow the steps below: Close the App Check that you have internet connection. Restart the app and try to start a new parking. If the problem pers...
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Sophia created an article,
What do I have to do if I am a resident?
If you are a resident, when you insert your registration in the application, additional resident zones will appear. Choose the corresponding resident zone and continue the payment process. If it do...
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Sophia created an article,
How can I obtain my resident's badge?
To obtain your resident's permit, you must contact your local town hall or the regulated parking center in your area in order to benefit from it.
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Sophia created an article,
How to start a parking lot?
With mowiz, you have two options to start your parking. Through the app: Search on the map the area where you have parked your car. Select Get ticket here. Enter the data (license plate, rate, par...
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Sophia created an article,
How can I see if the ticket is active?
When you activate a ticket, it will appear on the home screen with a countdown indicating the remaining time allowed for parking. However, you can also view it from Profile > Activity > In progress.